Order Information

When you order a book from this site, your order will pass directly to our distributor, BookSource – an established book distribution company who store all our books in their warehouse. They will generate your invoice on our behalf and dispatch your book's within 3 - 5 days by second class post. Books will be sold at the price shown on this site. BookSource’s name will appear on transactions on your Credit Card Statement. Should you require an order urgently, first class or next day delivery can be arranged by e-mailing us at info@pocketwalks.com. Please note that this service may involve an extra charge.

Delivery Charges


Our postage rates are as follows:

UK


1- 4 books £0.75p per order
Over 5 books - delivered free of charge

Europe


Postage to EU Flat Rate of £1.50 per order

Rest of the World


Postage to Rest of World Flat Rate of £2.50 per order

VAT


There is no VAT on books bought in the UK.
Duty and Customs
 - we are not aware of any duty and customs charges that apply to our book sales. If any such charges arise, these are the responsibility of the purchaser.

Payment


The following cards can be accepted: Visa, Mastercard and Switch/Maestro. We cannot accept SOLO, AMEX, Diners Club or Laser cards.  Orders can also be made using PayPal secure checkout.

Returns


If your order is incorrect, faulty or damaged, please contact BookSource (0845 3700067 or customerservice@booksource.net).  
If upon receiving an item, you decide that you no longer want it, please contact Hallewell Publications (info@pocketwalks.com) for a returns label. Books which are returned must be in perfect condition and suitable for resale.

Security


Your shopping through this site is secure as all transactions take place on a secure server. When you go to the checkout and pay for your order, the address of the Payment page will begin with https://. This means that it is on a secure server and all transactions that take place are encrypted between your browser and the server.

We use securetrading - an established online trading system - for all card transactions.  When you enter the payment area, details of their security policy are displayed.  If you require additional information visit www.securetrading.com